Contact Us
Our support team is ready to help with questions, account-related issues, technical concerns or general feedback. Contact us for help with verification, deposits, withdrawals and other site enquiries. We provide prompt responses via live chat, email and phone, and can assist with KYC checks, help setting deposit limits and handling bonus queries. We also provide guidance on safer gambling tools and limit settings.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat, email; KYC & account help) |
| General enquiries | [email protected] (payments, terms and merchant enquiries) |
| Affiliate enquiries | [email protected] (partner applications and tracking) |
| Phone | +44 20 7946 0821 (UK line; priority for account issues) |
| Working hours | Mon-Sun, 08:00-00:00 |
Email Assistance
Email is our preferred contact method for detailed requests, account issues, or cases needing documents or explanations. Please send your message to [email protected] with a clear subject line and include up-to-date contact details and any relevant screenshots or files. Providing complete information up front helps us process your request faster and avoids unnecessary delays.
Send Us a Message
Response Time
Our support team aims to respond promptly: most enquiries are answered within one business day. For straightforward queries you can expect a quick reply, while more complex issues, for example verification checks or payment investigations, may take longer depending on their nature. We appreciate your patience and will keep you updated throughout the process.
Feedback
Your feedback matters to Slimking. If you have a suggestion, idea or notice an issue, please tell us. We review every message and use insights to improve the site, promotions and customer support. Short notes or screenshots are welcome. We act on common requests and aim to make the experience simpler and more reliable for players in the United Kingdom.