Responsible Gambling

At Slimking we take responsible gambling seriously. We want play to be safe and under your control, so we provide a range of tools and guidance to help you manage time and spending. This page explains our approach, the controls available on your account and where to find professional support if you or someone close to you needs it.

Player protection principles

We promote safer play by encouraging informed choices, clear account controls and quick access to support. Our staff are trained to spot signs of harm and to act promptly when a concern is raised. We balance ease of use with measures designed to prevent harm and support long-term control.

Activity-control tools

You can access practical controls in your account area to manage how you play. These include session reminders, reality checks that show time spent, and options to pause gameplay. You can also review your activity and transaction history at any time to keep track of play patterns.

Session reminders and reality checks

Set automatic reminders to alert you after a chosen session length so you can decide whether to continue. Reality checks give a quick summary of time played and net position.

Deposit and loss limits

We offer daily, weekly and monthly deposit limits so you can control how much is placed into your account. Loss limits are available to cap net losses over a chosen period. Limits can be decreased immediately from your account, while increases may require a cooling-off period for safety.

Time limits and short breaks

If you need a short break, choose a time-out for periods from 24 hours up to several weeks. During a time-out you will not be able to log in and marketing messages are paused. These short breaks are a good way to reset without committing to long-term exclusion.

Self-exclusion and account closure

For longer-term needs you can self-exclude for periods such as six months or more. When you self-exclude your account is closed to play and marketing is stopped. We will provide information on how to reactivate an account only after the exclusion period has ended and any necessary checks are complete.

Signs of problematic behaviour

Look out for changes such as spending more than planned, chasing losses, borrowing to play, hiding activity, or neglecting other responsibilities. If you notice these signs in yourself or someone you care for, use the tools listed here and seek support.

Tips for maintaining control

Set realistic limits before you play, stick to a budget, take regular breaks, avoid gambling when upset or under the influence, and keep a record of your activity. Consider using bank or device tools to help restrict access if needed.

Professional help and support organisations

If you need further assistance contact recognised support services such as GamCare, BeGambleAware or Gambling Therapy. These organisations provide confidential advice, self-assessment tools and treatment options. If you are worried about someone else, they can offer guidance on how to help.